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Terms & Conditions

 

Our Details

This website is the official online shopping channel for:

UMAGE ApS
Havnegade 29
DK-1058 Copenhagen K
info@umage.com
Tel. +(45) 31 39 31 31
Fax. +(45) 31 73 32 20
CVR/VAT No.: 31852250

Returns Policy

If you are not satisfied with your purchase, you can return unused item(s) within 14 days of receipt. All returns must be registered and processed through our Return Portal, which will guide you step by step.

  • The item must be returned in its original packaging with all enclosed documentation.

  • Refunds (excluding the original delivery charge) will be issued within 10 days after we have received and inspected your return.

  • If the product is not returned in its original condition, a handling fee of €25 will be deducted from your refund.

Please note:

  • Returns not registered through the Return Portal may be delayed or rejected.

  • If you return merchandise without a receipt or invoice, we can only issue a merchandise credit equal to the last known value of the item.

  • We reserve the right to reject returns that do not comply with this policy and may request payment for shipping such goods back to you.

Cancellation Policy

If you have placed an order that you wish to change or cancel, please contact us immediately at +45 27367390. If your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling costs will not be refunded.

Delivery terms

We ship orders within Europe.

Payment Terms

We accept payment by PayPal, Visa, Visa Electron, MasterCard and Maestro.

Copyright

All trademarks on this website are registered by UMAGE. All product designs and product names included on this website are protected by copyright and trademark laws. You are not permitted to use any product designs, product names or trademarks represented on this site without the prior written consent of UMAGE. UMAGE reserves all rights. This website and all contents there are protected by copyright laws, trademark laws and other applicable laws. You are not permitted to copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this website including all text, images and layout without the prior written consent of UMAGE.

Personal Information

Your personal information will not be shared, circulated, nor modified in any other way without your previous consent.
You can correct, or cancel your information at any time by contacting:
UMAGE
Havnegade 29
DK-1058 Copenhagen K
Denmark
Tel. +45 27367390
Email: info@umage.com

Disclaimer

To the fullest extent possible, UMAGE provides accurate content on this website. Occasionally there may be price changes, sold out goods and unintentional errors on the website. We reserve the right not to be liable for errors or changes incurred in this respect. Unless otherwise stated, no employee, affiliate or representative of UMAGE is liable for damages arising from the use of this website or the products and services sold on this website.

Applicable Law and Jurisdiction

These Terms and Conditions are subject to the laws of Denmark and any dispute related to this website, its services or these Terms and Conditions shall be settled by the Maritime and Commercial Court of Denmark.